Last Updated: December 3, 2025
This Privacy Policy explains how Nobi ("we," "our," or "us") collects, uses, stores, and protects your personal information when you access or use our website and related services ("the Service"). By creating an account or using Nobi, you agree to the collection and use of information in accordance with this Privacy Policy.
We collect information that you provide directly to us, information collected automatically when you use the Service, and information processed by third-party providers who support our operations.
When you create an account or update your profile, you may provide personal details such as your email address, username, password (processed securely by Supabase), profile photo, and any optional information like social media links or personal preferences. If you subscribe to a paid plan, Stripe may also collect payment-related information such as your name, billing address, and card details. We do not store or have access to your credit card information at any time.
When you access Nobi, we automatically collect certain technical data to ensure the security and functionality of the Service. This may include your IP address, browser type, device information, operating system, pages visited, timestamps, error logs, and cookie or session identifiers. This information helps us maintain site security, monitor performance, and improve the user experience.
We rely on service providers such as Supabase (for authentication, database, and storage services), Stripe (for payment processing), and Vercel (for hosting, caching, and server logs). These providers may process certain personal information strictly to support the delivery of Nobi's features.
We use the information we collect to provide, maintain, and improve the Service. This includes creating and managing user accounts, authenticating users, enabling access to learning tools and coding workspaces, processing payments, sending account-related notifications, responding to support inquiries, analyzing usage patterns, and enhancing overall platform performance. We do not sell your personal information to third parties.
Nobi uses cookies and similar technologies to authenticate users, maintain session state, remember preferences, and protect against fraudulent activity. These may include authentication cookies, Supabase session tokens, and browser-based storage mechanisms. You may choose to disable cookies in your browser settings, but doing so may limit the functionality of the Service.
We may share personal information with third-party service providers who assist us in operating the platform. These include Supabase for authentication and data storage, Stripe for payment and subscription processing, and Vercel for hosting and infrastructure services. These providers may process personal data solely on our behalf and in accordance with this Privacy Policy. We may also disclose information if required by law, court order, or legal request.
We retain personal information for as long as your account remains active or as necessary for providing the Service. When you choose to delete your account, your personal profile information is permanently removed from our systems. Certain transaction records processed through Stripe may be retained for tax, audit, or legal compliance. Aggregated or anonymized data that cannot identify you may be retained for analytics purposes.
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or export your data, as well as the right to restrict or object to certain types of processing. You may also request deletion of your account at any time. To exercise these rights, contact us at contact@withnobi.com.
We implement commercially reasonable measures to safeguard your personal information. These include encrypted connections (HTTPS), authentication and storage through Supabase, encrypted data at rest, role-based access controls, and industry-standard payment protection through Stripe. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection of your information.
Nobi is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that information has been collected from a child under 13, we will take steps to delete it promptly.
Your information may be transferred to and processed in countries other than your own, including the United States, where our service providers operate. By using Nobi, you consent to the transfer of your information across international boundaries.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant updates, we will notify you through email or an in-app notice. The "Last Updated" date at the top of this page indicates when the policy was last revised.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:
Email: contact@withnobi.com
